As you gear up for the fall semester, it’s essential to have the right resources at your fingertips to ensure a seamless experience with Canvas. Whether you’re new to Canvas or a seasoned expert, there are Knowledge Base (KB) articles in the Tech Service Portal that address the most frequently asked questions and common issues experienced by instructors.
Below is a curated list of KB articles full of guides and best practices that have resolved nearly 70% of Canvas tickets in the past year:
- What are good practices for grading in Canvas?: Use clear grading rubrics, provide timely feedback, and ensure consistency in grading.
- How do I create and grade an assignment in Canvas?: Set up assignments with clear instructions, use SpeedGrader for efficient grading, and use rubrics for transparency.
- How do I import Canvas course content into another Canvas shell?: Seamlessly transfer content between Canvas courses using the Course Import tool.
- How do I add a student, instructor, TA, or observer to a Canvas course?: Easily add participants by navigating to the course settings.
- How do I verify the accuracy of the Gradebook in Canvas?: Regularly review the Gradebook, check weightings, and ensure there are no discrepancies.
- What is the cross-listing (merge) process in Canvas?: Combine course sections through the cross-listing feature for easier management.
- How do I publish courses and modules in Canvas?: Ensure your courses and modules are published to make them available to students.
- How do I create and grade a quiz in Canvas?: Use the quiz tool to create questions and use SpeedGrader or automatic grading features.
- How do I view and submit an assignment in Canvas?: Guide students to view and submit assignments through the assignments section.
- What is Turnitin?: Check for plagiarism and generate originality reports on student submissions.
These articles are designed to help you navigate common challenges, making your Canvas experience smoother and more efficient. Bookmark this blog for quick access whenever you need a step-by-step guide or an answer to a Canvas-related question.
If you require additional assistance, please contact chat support or phone support at +1.617.373.4357 (HELP). You can also attend a virtual Zoom drop-in Monday through Friday from 1 to 4 p.m. ET to ask questions about Canvas, Microsoft Teams, Canvas, and other digital teaching technologies, or book a consultation with a member of Academic Technologies staff.
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For more detailed information, visit the Northeastern Tech Service Portal.