Support

With You through Every Step of Lifelong Learning

Elevating students, faculty, and staff in their academic and professional pursuits is a community-wide endeavor—and the university’s support teams are here to provide a solid base for excellence. From fielding service requests to helping instructors digitally enhance their courses, all members of the Northeastern community can aim high knowing that technical details are taken care of.  

Real-Time Virtual Training

Northeastern ITS staff offer virtual instructor-led training sessions on Canvas and integrated tools, Panopto Lecture Capture, Microsoft Teams, and other academic technologies. 

Drop-In Hours

Instructors and Teacher Assistants can join drop-in hours to ask questions about Canvas, Microsoft Teams, Canvas, and other digital teaching tools.  Join virtually, Monday – Friday, 1 p.m. – 4 p.m. ET, via Zoom.